| PST-WE571 Specifications | |
| Name | Tuya Smart WiFi SOS Call Button with RF433M |
| Model | PST-WE571 |
| APP Name | Tuya Smart or Smart Life |
| Color | White |
| Material | ABS |
| Power Supply | 200mAh 3.7V battery |
| WiFi Standards | IEEE 802.11 b/n/g 2.4G Hz |
| RF433M | Can work with 433M wireless home alarm system |
| Low-battery Detection | Support |
| Tuya Smart product Linkage control | Support |
| Operation Temp. | –10°C to +50°C |
| Humidity | 5%--95% non-condensing |
| Installation | Wall-mounted |
| Box Dimension | 10*6.5*3cm |
| Unit Weight | 60g |
| Carton Packing | 296PCS per ctn: 19.45kg. 43.5*30*50cm |
| PST-WE571 Package List | |
| SOS Button | x1 |
| Sticker | x1 |
| Reset Needle | x1 |
| User Manual | x1 |
| Necklace strap | x1 |
| PST-WE571 Product FAQ | |
| Q1: What is the Smart WiFi SOS Emergency Button with RF433Mhz? It's a device that allows you to send an SOS signal via WiFi and RF433Mhz frequencies. It has a built - in battery and can be integrated with smart home systems like TuyaSmart and SmartLife. |
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| Q2: How does the SOS button connect to other devices? A: It connects via Wi - Fi to your home network, and then it can communicate with your smartphone through the Tuya Smart or smart life app. |
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| Q3: How do I connect the sensor to my Wi - Fi network? A: Download the Tuya Smart app from the app store. Open the app, create an account if you don't have one. Then, follow the in - app instructions to add a new device. Select the Wi - Fi vibration sensor and enter your Wi - Fi password when prompted. |
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| Q4: Where can I install the SOS button? A: You can wear it around your neck using the provided lanyard, or stick it on a wall in a convenient location, such as near a bed or in a bathroom. |
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| Q5: How do I set up the SOS button? A: First, connect it to your Wi - Fi network. Then, download the TuyaSmart app on your smartphone. Finally, add the device to the app following the in - app instructions. |
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| Q6: How does the SOS button work? A: When you press the button, it sends an emergency signal via Wi - Fi. The TuyaSmart app on your connected smartphone will then receive an alarm push notification. |
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| Q7: How quickly does the app receive the SOS alert? A: The app is designed to receive the SOS alert immediately once the button is pressed, assuming a stable Wi - Fi connection. |
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| Q8: Can the button be accidentally triggered? A: The button is designed to require a deliberate press to activate. However, if it's accidentally triggered, you can dismiss the alert in the app. |
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| Q9: Does the button work without a Wi - Fi connection? A: No, the button relies on a Wi - Fi connection to send the SOS signal to the app. |
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| Q10: What should I do if the sensor doesn't connect to my Wi-Fi network? 1. Check the Basics Power: Ensure the sensor is properly powered. Wi - Fi Signal: Make sure the sensor is within range of your Wi - Fi router. 2. Reset the Sensor 3. Re - add the Device in the App 4. Check Router Settings 5. Update Router and App Firmware |
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| Q11: Can I use the button when I'm away from home? A: As long as the button is connected to your home Wi - Fi and your phone has an internet connection, you can receive alerts even when you're away. |
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| Q12: Does the sensor work with voice assistants? A: It supports Amazon Alexa and Google Assistant. |
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| Q13. What functions can I perform in the app? A: In the app, you can receive SOS alerts, view the calling history, get low - battery notifications, and manage multiple SOS buttons. |
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| Q14. Can multiple people receive alerts from the same SOS button? A: Yes, you can share the device within the app so that multiple family members or caregivers can receive alerts. |
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| Q15. Can I control the device remotely? A: Yes, as long as the device is connected to WiFi and your phone has an internet connection, you can control it remotely through the app. |
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| Q16. How is the SOS button powered? A: It's powered by a built - in 200mAh 3.7V battery |
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| Q17. How long does the battery last? A: Battery life depends on usage frequency. With normal standby usage, it can last for an extended period. The app will notify you when the battery is low. |
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| Q18. The app can't find the sensor. What's wrong? Ensure the sensor is powered on and in pairing mode. Also, check your phone's Bluetooth and Wi - Fi settings, and make sure they are turned on. |
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| Q19. Can someone else access my sensor's data? As long as you keep your app account credentials secure, and your Wi - Fi network is protected, it's very unlikely that others can access your sensor's data. |
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| Q20. How do I charge the battery? A: It uses a Type - C port for charging. Just connect the provided Type - C USB cable to a power source, such as a wall charger or a computer's USB port. |
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| Q21. Can this SOS button work with other Tuya Smart products? A: Yes, based on the Tuya Smart home platform, it supports linkage control with other Tuya Smart products. For example, it could trigger other smart devices in case of an emergency. |
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| Q22: Does it support voice control? A: Yes, it supports voice control via platforms like Amazon Echo and Google Home when integrated with the TuyaSmart app. [If no, answer] No, it does not support voice control. |
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| Q23: What if the app doesn't receive the SOS alert? A: First, check your phone's internet connection and the Wi - Fi connection of the SOS button. Make sure the app has the necessary permissions to send notifications. You can also try restarting the app and the button. |
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| Q24: What if the SOS button stops working? A: Check the battery level. If it's low, recharge it. If the problem persists, try resetting the button and reconnecting it to the app following the setup instructions. |
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| Q25: Can I test the SOS button to make sure it's working? A: Yes, you can press the button to send a test alert. However, make sure to inform any other users who might receive the alert that it's a test. |
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| Q26: Who can use this SOS button? A: It's suitable for the elderly, children, pregnant women, and anyone who might need to quickly call for help in case of an emergency. |
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| Q27: Can I use the SOS button in a commercial setting? A: It's mainly designed for home and care - facility use. For commercial settings, it's best to check local regulations and consult with the manufacturer regarding suitability. |
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| Q28: How far can the RF433Mhz signal reach? The RF433Mhz signal can reach up to 80-100 meters in an open - space environment. Obstructions may reduce the range. |
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| Q29. Can make OEM? A: Yes, we can. PID OEM:1000PCS Box & manual OEM: 1000PCS, if only 500PCS extra charge 0.15USD/PCS; Laser Logo: 300PCS |
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