| PST-WD002 Specifications | |
| Name | Tuya Smart WiFi Door Sensor |
| Model | PST-WD002 |
| APP Name | Tuya Smart or Smart Life |
| Color | White |
| Material | ABS |
| Backup Battery | AAA1.5V*2 |
| WiFi Standards | IEEE 802.11 b/n/g 2.4G Hz |
| Support Voice Control | Work with Amazon Alexa/Google Assistance |
| Support open/close status Push | Detece open/close status of the door/window |
| Low-battery Detection | Support |
| Tuya Smart product Linkage control | Support |
| Operation Temp. | –10°C to +50°C |
| Humidity | 5%--95% non-condensing |
| Installation | Wall-mounted |
| Box Dimension | 8.5*5.5*2.5cm |
| Unit Weight | 50g |
| Carton Info: | 200PCS/CTN |
| PST-WD002 Package List | |
| WiFi Door Sensor | x1 |
| AAA1.5V battery | x2 |
| Double-sided tape | x1 |
| User Manual | x1 |
| PST-WD002 Product FAQ | |
| Q1:How do I install the Tuya Smart WiFi Door Sensor? A: First, clean the surface of the door or window frame where you plan to install the sensor. Then, use the provided adhesive tape or screws to firmly attach the two parts of the sensor. Make sure they are properly aligned for accurate detection. |
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| Q2: What should I do if I can't connect the sensor to my WiFi router? A: Check if your WiFi router is working properly and the signal is strong. Ensure that you enter the correct WiFi password during the setup process in the mobile app. You can also try resetting the sensor by following the instructions in the user manual and then reconnecting it. |
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| Q3: How do I connect the sensor to my Wi - Fi network? A: Download the Tuya Smart app from the app store. Open the app, create an account if you don't have one. Then, follow the in - app instructions to add a new device. Select the Wi - Fi vibration sensor and enter your Wi - Fi password when prompted. |
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| Q4: What if my Wi - Fi signal is weak near the sensor's location? A: You may consider using a Wi - Fi extender or a mesh Wi - Fi system to boost the signal. Ensure that the sensor is within a reasonable range of your router for optimal connectivity. |
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| Q5: How sensitive is the door sensor? Can it detect a very gentle opening of the door or window? A: The sensor is designed to detect even slight movements of the door or window. However, if you find it too sensitive or not sensitive enough, you can adjust the sensitivity settings in the mobile app according to your needs. |
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| Q6: Can I share the sensor's monitoring with other family members through the app? A: Yes, in the Tuya Smart app, you can usually add family members' accounts and grant them appropriate permissions to view the sensor's status and receive notifications. |
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| Q7: How is the sensor powered? A: The sensor is powered by 2PCS DC1.5V LR03 ultra alkaline AAA batteries. |
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| Q9: How long does the battery last? A: Battery life depends on usage frequency and sensitivity settings. Under normal usage and default settings, the battery can last approximately6 months if trigger 10 times a day. |
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| Q10: What should I do if the sensor doesn't connect to my Wi-Fi network? 1. Check the Basics Power: Ensure the sensor is properly powered. Wi - Fi Signal: Make sure the sensor is within range of your Wi - Fi router. 2. Reset the Sensor 3. Re - add the Device in the App 4. Check Router Settings 5. Update Router and App Firmware |
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| Q11: Can I use the sensor outdoors? A: Can not. this product is not waterproof. |
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| Q12: Does the sensor work with voice assistants? A: It supports Amazon Alexa and Google Assistant. |
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| Q13. Can make OEM? A: Yes, we can. PID OEM:500PCS Box & manual OEM: 1000PCS, if only 500PCS extra charge 0.15USD/PCS; Laser Logo: 100PCS |
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| Q14: Can I receive notifications on multiple mobile devices? A: Yes, you can usually share the device within the Tuya Smart app with other accounts. Each account associated with the sensor can receive notifications on their respective mobile devices. However, make sure that all devices have the app installed and proper notification settings enabled. |
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| Q15: What if I accidentally delete the Tuya Smart app? Can I still access the sensor's data? A: If you reinstall the Tuya Smart app and log in with the same account that was previously associated with the sensor, you should be able to access the sensor's data and settings. The sensor's historical data is usually stored in the cloud associated with your account. But if the data has been purged due to privacy settings or storage limitations, some older records may not be available. |
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| Q16: The sensor is triggering false alarms. What can I do? A: First, check the installation to ensure that the sensor and magnet are properly aligned and securely attached. Loose connections or misalignment can cause false detections. Also, review the sensitivity settings in the app. If it's set too high, it may be detecting minor vibrations as openings. Try lowering the sensitivity and see if the false alarms reduce. |
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| Q17: The LED indicator on the sensor is behaving strangely. What does it mean? A: Different LED patterns usually indicate different states of the sensor. For example, rapid blinking may mean it's in pairing mode, while a slow blink could indicate a connection issue. Refer to the user manual or the app's help section for a detailed explanation of what each LED pattern means so that you can troubleshoot accordingly. |
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| Q18: Can I use multiple door sensors with the same app? A: Yes, you can use multiple Tuya Smart WiFi Door Sensors with the same app. |
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| Q19: Do multiple door sensors work independently or in combination? A: Multiple Tuya Smart WiFi Door Sensors can operate both independently and in combination. |
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