| PST-RQ400A Specifications | |
| Name | Tuya Smart WiFi Gas Sensor |
| Model | PST-RQ400A |
| APP Name | Tuya Smart or Smart Life |
| Color | White |
| Material | ABS |
| Work Voltage | 85-250V AC |
| Power plug specifications | EU/US/UK optional |
| Average Consumption | ≤ 1.5W |
| WiFi Standards | IEEE 802.11 b/n/g 2.4G Hz |
| Detected gas | Natural gas (CH4) |
| Alarm sound level | 70dB |
| Operation Temp. | –10°C to +50°C |
| Humidity | 5%--95% non-condensing |
| Box Dimension | 6*6*8cm |
| Unit Weight | 0.07kg |
| Carton Packing | 100PCS per carton: 7.5kg, 39*34*38cm |
| PST-RQ400A Package List | |
| WiFi Gas Sensor | x1 |
| Needle | x1 |
| User Manual | x1 |
| PST-RQ400A Product FAQ | |
| Q1: What is this product? This is a plug - and - play gas alarm device that works with Tuya and Smart Life platforms. It can be used for various alert purposes, such as security or environmental monitoring. |
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| Q2: Which WiFi frequencies does it support? A: It supports 2.4G Hz b/g/n WiFi frequencies. |
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| Q3: How do I connect the sensor to my Wi - Fi network? A: Download the Tuya Smart app from the app store. Open the app, create an account if you don't have one. Then, follow the in - app instructions to add a new device. Select the Wi - Fi vibration sensor and enter your Wi - Fi password when prompted. |
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| Q4: What if my Wi - Fi signal is weak near the sensor's location? A: You may consider using a Wi - Fi extender or a mesh Wi - Fi system to boost the signal. Ensure that the sensor is within a reasonable range of your router for optimal connectivity. |
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| Q5: Is it a standalone device? A: Yes, it's a standalone device. However, it requires a WiFi connection and can be managed through the Tuya app for full functionality. |
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| Q6: What are the main features of this product? It's easy to use with a plug - and - play design. It's compatible with Tuya and Smart Life, allowing for smart control. It comes with replaceable plugs for different regions (US, UK, EU). |
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| Q7: What is the alarm sound level? The alarm sound is typically loud enough to be easily heard within a household, usually around 80 - 100dB, but the exact decibel level may vary by model. |
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| Q9: How do I install this product? It's a plug - and - play device. Just choose the appropriate plug (US, UK, or EU) and insert it into a standard electrical outlet in the desired location. |
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| Q10: What should I do if the sensor doesn't connect to my Wi-Fi network? 1. Check the Basics Power: Ensure the sensor is properly powered. Wi - Fi Signal: Make sure the sensor is within range of your Wi - Fi router. 2. Reset the Sensor 3. Re - add the Device in the App 4. Check Router Settings 5. Update Router and App Firmware |
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| Q11: How do I connect it to the Tuya or Smart Life app? First, download the Tuya Smart or Smart Life app. Then, power on the device. Press and hold the red button (if applicable) until the indicator light starts flashing. Follow the in - app instructions to connect it to your home WiFi network and add it to your device list. |
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| Q12: Does the sensor work with voice assistants? A: It supports Amazon Alexa and Google Assistant. |
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| Q13. What if I can't connect it to the app? Ensure your WiFi network is working and the password is correct. Make sure the device is in pairing mode. If the problem persists, try resetting the device by pressing and holding the red button for a longer time (usually 10 - 15 seconds) and then attempt to connect again. |
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| Q14. Which app should I use to control this device? A: ou can use either the Tuya Smart app or the Smart Life app. Both are available for download on the App Store (for iOS) and Google Play (for Android). |
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| Q15. Can I control the device remotely? A: Yes, as long as the device is connected to WiFi and your phone has an internet connection, you can control it remotely through the app. |
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| Q16. How do I connect it to my WiFi network? First, download the Tuya Smart app. Then, insert the batteries, press the reset button to put it in pairing mode. Follow the in - app instructions to connect it to your 2.4GHz WiFi network. |
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| Q17. What if my WiFi network is a 5GHz network? This sensor typically only supports 2.4GHz WiFi networks. You may need to switch to a 2.4GHz band or use a dual - band router's 2.4GHz option. |
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| Q18. The app can't find the sensor. What's wrong? Ensure the sensor is powered on and in pairing mode. Also, check your phone's Bluetooth and Wi - Fi settings, and make sure they are turned on. |
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| Q19. Can someone else access my sensor's data? As long as you keep your app account credentials secure, and your Wi - Fi network is protected, it's very unlikely that others can access your sensor's data. |
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| Q20. Can I share the sensor data with other family members? Yes, in the Tuya Smart app, there's an option to share the device with other users. You can add their email addresses or phone numbers associated with their Tuya accounts. |
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| Q21. How do I trigger the alarm manually? If there is a red button on the device, you can press it to trigger the alarm manually. In the app, there may also be a button to remotely trigger the alarm. |
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| Q22: Can I set custom alarm rules? Yes, in the Tuya Smart or Smart Life app, you can set custom alarm rules. For example, you can configure it to trigger when connected sensors detect certain events (like motion, door opening, etc.). |
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| Q23: The sensor is not showing up in the app. What should I do? First, make sure the sensor is powered on and in pairing mode. Check your WiFi connection and try resetting the sensor by pressing the reset button for a few seconds. Then, try adding the device again in the app. |
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| Q24: How do I stop the alarm once it's triggered? You can press the red button again to stop the alarm, or use the app to disarm it remotely. |
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| Q25: The sensor is offline in the app. How do I fix it? Check your WiFi router to ensure it's working properly. Try restarting the sensor and the router. If it's still offline, check the sensor's connection settings in the app. |
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| Q26: Can I replace the plug myself? Yes, the plugs are designed to be replaceable. You can change them according to the electrical outlet standard of your region. |
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| Q27: How do I clean the sensor? Use a soft, dry cloth to gently wipe the exterior of the sensor. Do not use water or cleaning chemicals as they may damage the device. |
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| Q28. Can make OEM? A: Yes, we can. PID OEM:500PCS Box & manual OEM: 1000PCS, if only 500PCS extra charge 0.15USD/PCS; Laser Logo: 100PCS |
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