| PST-CCP-US-AVS Specifications | |
| Product Name | Tuya Smart WiFi 5-Inch US In-Wall HD LCD Home Control Panel With built in Alexa |
| Screen Size | 5 Inch Capacitive Touch HD Display |
| Built-in Gateway Protocol | WiFi 2.4GHz + Zigbee 3.0 Dual Protocol Gateway |
| Voice System | Integrated Amazon Alexa Far-field Voice Assistant |
| Onboard Relay | 2-way Independent Dry Contact Relay Output |
| Max Zigbee Device Capacity | Supports Up to 80 Tuya Zigbee Smart Devices |
| Network Interfaces | Wifi Wireless + RJ45 Wired Ethernet + RS485 Bus Interface |
| Power Supply Mode | Dual Power: AC Live&Neutral Hardwired / Type-C USB Power |
| Supported Mobile APP | Tuya Smart or Smart Life |
| Human Sensing Module | Built-in Adjustable Proximity Wake-up Sensor (0.2m~1m Detection) |
| Intercom Function | Video Intercom Matching Tuya Smart Doorbell |
| Scene Control | Custom One-click Scene & Group Dimming Control |
| Firmware Upgrade | OTA Remote Online Firmware Update |
| Local Storage | Offline Scene & Device Pairing Data Memory |
| Control Modes | Touch Screen |
| Shell Material | Front Tempered Glass Panel |
| Installation Standard | Standard 86-type Embedded Wall Mount Back Box |
| Working Voltage | AC 100-240V 50/60Hz Wide Voltage Input |
| Working Environment | Indoor Dry Environment Only |
| Working Humidity | 10%~80% RH Non-condensing |
| Audio Hardware | Built-in High-fidelity Stereo Speaker |
| Hardware Expansion | RS485 Interface Access Central Air Conditioning System |
| Signal Encryption | WPA/WPA2 WiFi Encryption |
| Screen Function | Custom Clock Widget |
| Hardware Buttons | Physical Mute Button for Doorbell Reminder |
| Device Sharing | Multi-user Permission Sharing via Tuya APP |
| Linkage Devices | Fully Compatible with All Tuya Certified Zigbee/WiFi Smart Hardware |
| Box Dimension | 14.8*9.3*4.9cm |
| Unit Weight | 0.36kg |
| Carton Info | 40PCS per ctn: 49.8*32.7*24.3cm, 15.11kg |
| PST-CCP-US-AVS Package List | |
| 5-inch Smart Control Panel | x1 |
| US Power Base / Bracket | x1 |
| Screw Kit | x1 |
| User Manual | x1 |
| PST-CCP-US-AVS Product FAQ | |
| Q1: What should an installer prepare before commissioning the CCP-US-AVS? A: Confirm the US power base, AC wiring, network path, wall box, relay cables, RS485 requirements and the planned Zigbee/BLE device list before handover. |
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| Q2: What happens if the internet connection is interrupted? A: LAN offline operation is supported for preset scenes, relay switches and local Zigbee linkage. Cloud-dependent remote access and selected third-party services may require the network to recover. |
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| Q3: What should be checked if a Zigbee device cannot be paired? A: Put the device into pairing mode, keep it within reliable range, reset any previous binding, select the correct Tuya home and verify gateway capacity. |
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| Q4: What should be checked if a BLE Mesh device becomes offline? A: Check device power, mesh route, nearby nodes, panel gateway status and the selected account home. Test the device locally before rebuilding the scene. |
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| Q5: How should a multi-room project be designed to avoid network instability? A: Provide stable WiFi or RJ45 access at the panel, plan gateway placement, name each room clearly and complete room-by-room discovery and scene tests before handover. |
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| Q6: Can guest permissions be separated from owner permissions? A: The panel supports multi-user sharing and guest-oriented access control. Configure temporary users separately so they cannot operate private or administrative scenes. |
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| Q7: How can hotel operators use Guest Mode? A: Create a restricted guest scene set for lighting, climate and entertainment, while keeping private, security and administrative controls outside guest access. |
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| Q8: Why may Alexa fail while touch control works? A: Check the linked Alexa account, device discovery, device name, language/region settings and network status. Touch control and third-party voice control use separate service paths. |
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| Q9: How should voice scenes be named for a commercial project? A: Use short, unique names linked to room and function, then test pronunciation with the target language and voice assistant before project acceptance. |
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| Q10: What should be checked when an IR appliance does not respond? A: Confirm the appliance uses infrared control, select the correct remote category, keep line of sight and test the appliance locally before adding it to a scene. |
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| Q11: Can one panel operate IR appliances in different rooms? A: The panel includes an IR transmitter, but range and line of sight limit coverage. Verify each room during installation rather than assuming whole-building coverage. |
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| Q12: How should the two dry-contact relays be commissioned? A: Identify each relay circuit, verify the load and wiring, test manual switching first, then test APP control and scene linkage. Do not exceed the confirmed relay rating. |
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| Q13: What should be done if a relay scene does not execute? A: Check wiring, device online status, scene enablement, trigger conditions and the current relay state. Test the relay manually before troubleshooting automation. |
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| Q14: Can the panel control a Tuya curtain motor or air conditioner? A: Compatible Tuya curtain, climate and other certified devices can be linked. Confirm the target device profile, gateway path and available control commands before delivery. |
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| Q15: How should external background speakers be integrated? A: Confirm the external audio interface, speaker impedance, wiring route and amplifier requirements. Test internal and external audio modes before closing the installation. |
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| Q16: Why might local music playback fail after a restart? A: Check local file availability, storage status, audio output selection and restart behavior. Verify that the audio format is supported by the production software. |
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| Q17: How should commercial users handle music licensing? A: The panel supports Spotify and local playback, but commercial use may require separate content licensing. Confirm platform availability and licensing responsibilities in the target market. |
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| Q18: Can lighting scenes combine brightness and color-temperature changes? A: The panel supports group dimming and color-temperature adjustment when the target lighting devices expose those functions. Test actual lamp profiles before handover. |
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| Q19: Why might a scene execute only some actions? A: Check each target device's online status, capability profile, account home, scene delay and automation conditions. Test actions in smaller groups to identify the failing device. |
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| Q20: How should offline scene behavior be verified? A: After commissioning, disconnect the external network and test preset scenes, relay actions and local device linkage. Record which functions remain local and which require cloud access. |
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| Q21: What should be collected for a gateway-capacity complaint? A: Record panel version, paired Zigbee and BLE device counts, device types, pairing failures, network status and APP screenshots. Do not assume the stated maximum applies to every topology. |
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| Q22: Is the panel suitable for villas and smart apartments? A: The source lists residential and smart-apartment applications. Complete room-by-room network, gateway, relay, IR, audio and scene testing before acceptance. |
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| Q23: What should be checked for hotel installation environments? A: Use an indoor dry location, protect the panel from steam and liquid, verify ventilation and confirm the US wall base and wall-box requirements. |
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| Q24: How should the wall box be prepared? A: Confirm the US standard base, box depth, AC wiring, neutral wire, bracket alignment and service clearance before fixing the panel. |
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| Q25: What should be done if the touchscreen becomes unresponsive? A: Check power stability, remove external interference, restart according to the manual and determine whether the issue is isolated to the panel or connected devices. |
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| Q26: How should a replacement panel be commissioned? A: Record the original home, scenes, paired devices, permissions and media configuration, then re-pair and test the replacement step by step. |
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| Q27: Can the panel be customized for OEM projects? A: OEM/ODM availability, UI branding, packaging, manual, firmware, voice-service region and MOQ must be confirmed for each project. |
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| PST-CCP-US-AVS OEM & ODM Service | |
| OEM / ODM service available. UI branding, logo, customized packaging, manual, firmware, US base, MOQ, warranty and product certificates to be confirmed per project. | |