| PST-H18-TY Specifications | |
| Name | Smart WiFi Outdoor Double-Sided Waterproof & Sunproof 3D Face & with Palm Door Lock with Intercom function & Support Alexa & Google home |
| Model | PST-H18-TY |
| APP Name | Tuya Smart or Smart Life |
| Color | Black, Grey, Gold, Blue, Yellow. |
| Door Type | Wood door, Steel door, Stainless Steel door, Aluminum door, Brass door |
| Waterproof Grade | IP67 |
| Door thickness | 50-80cm |
| Data Storage Options | Cloud, Memory Card |
| Material | Aluminum Alloy |
| Unlock Way | Fingerprint, Key, IC card, Password, App, Face, Palm |
| Monitor Size | 4.5" TFT LCD |
| Cats Eye Camera | 1.0MP |
| System Capacity at most 250 users | 100 fingerprints max, 100 cards max, 100 passwords max, face 50max |
| Power Supply | Type C 7.4V 4200mA Lithium battery. If you need change to 5000A: 1USD extra |
| Battery Life | Door opening times ≥ 3000 times |
| Emergency Power | 5V DC Emergency Power Supply |
| Standby Current | Lower than 80uA |
| Hot function | Can remote active unlocking from App direcly |
| Language | In total support 23 languages |
| Compatible Lock Body | 6068/Israeli lock body(Not included) |
| WiFi Standards | IEEE 802.11 b/n/g 2.4G Hz |
| Operation Temp. | –10°C to +50°C |
| Humidity | 5%--95% non-condensing |
| Product Size | 420mm* 69mm*49mm; rear lock thickness: 63mm; |
| Box Size | 47.5*23*13cm |
| Weight | 4.3Kg |
| PST-H18-TY Package List | |
| Fingerprint Door Lock | x1 |
| Hardware accessories package | x1 |
| Built-in lithium battery | x1 |
| Door frame edge | x1 |
| Lock cylinder & Accessories | x1 |
| Data cable | x1 |
| Key | x2 |
| ID Card | x2 |
| Use Manual | x1 |
| PST-H18-TY Product FAQ | |
| Q1: What is this product? A: It’s a Waterproof Monitoring Lock with multiple unlocking methods, integrated into Tuya/Smart Life ecosystems, suitable for doors with specific lock body hole spacings. |
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| Q2: What languages does it support? A: 3000 Chinese, 3001 English, 3002 Traditional Chinese, 3003 Russian, 3004 Vietnamese, 3005 Korean, 3006 Arabic, 3007 Portuguese, 3008 French, 3009 Spanish, 3011 Indonesian, 3012 Thai, 3013 Hebrew, 3014 Turkish, 3015 Italian, 3016 Mongolian, 3017 Uzbek, 3018 Kazakh, 3019 Serbian, 3020 Korean, 3022 Japanese, 3023 Persian. |
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| Q3: Can I add temporary users? A: Yes! Use the Tuya/Smart Life app to create temporary passwords or swipe cards for guests, then delete access later. |
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| Q4: Which apps control this lock? A: Smart Life, or Tuya App—all allow remote management (unlocking records, user access, etc.). |
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| Q5: Does it support 5GHz WiFi? A: No, only 2.4GHz WiFi (common for Tuya smart devices). |
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| Q6: Can I unlock it remotely? A: Yes, via the app (requires WiFi/network connection for remote access). |
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| Q7: Does it work with other Tuya devices? A: Yes! Integrate it into smart scenes (e.g., “Away Mode” arms the lock and triggers security cameras). |
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| Q8: Which voice assistants is the smart lock compatible with? A: It works with Amazon Alexa and Google Assistant. ( have clients tested this function work. but we not promised on this) |
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| Q9: How waterproof is it? A: It’s designed as a “waterproof monitoring lock”—suitable for outdoor/door environments (light rain/splashes). Not for full submersion. |
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| Q10: What’s the build material? A: Aluminum alloy integrated die - casting—durable, scratch - resistant, and weather - friendly. |
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| Q11: What’s the screen for? A: The screen shows visitor previews (monitoring function) and unlock statuses. |
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| Q12: Can I record videos through the lock? A: No, the screen provides real - time monitoring only. For recording, pair it with a Tuya - compatible camera via the app. |
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| Q13:How many users can it store? A: Combined: 10 faces + 100 fingerprints + 100 passwords + 100 swipe cards. |
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| Q14. Can I delete a user’s access? A: Yes—remove their face, fingerprint, password, or card via the app. |
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| Q15. Face unlock isn’t working—what to do? A: Ensure proper lighting, re - enroll the face, or reset the lock (follow the manual for reset steps). |
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| Q16. App can’t connect to the lock—why? A: Check WiFi (2.4GHz only), reset the lock’s network, or ensure the app and lock firmware are updated. |
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| Q17. Fingerprint sensor is slow—how to fix? A: Clean the sensor (no moisture/dust), re - enroll the fingerprint for better accuracy. |
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| Q18. Can it be used for commercial doors? A: Yes, as long as the door’s lock body and thickness match. Ideal for small businesses needing basic access control. |
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| Q19: Can I use it in cold climates? A: Aluminum alloy handles cold well, but extreme temperatures may affect battery/electronics. Test in your environment. |
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| Q20: Can I share the smart lock with family members? Yes, you can easily share the device among family members via the app. |
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| Q21: Will I receive real-time alerts? Yes, it sends real-time alerts to ensure safety. |
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| Q22: Can the smart lock work with other Tuya smart products? Yes, it supports linkage control with all Tuya smart products. |
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| PST-H18-TY OEM & ODM Service | |
| Q23. Can make OEM? A: Yes, we can. PID OEM:1000PCS Box & manual OEM: 200-500PCS. Laser logo: 50PCS. Power on screen Logo: 50PCS. TTLock APP Version: 98USD/PCS. |
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