What is a Customer Satisfaction?
---- Customer Satisfaction is a term frequently used in marketing, is a measure of how products and services etc supplied by our company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals."


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Wrote time: 2013 December 10th
Written by: Chinapst Team.
Viewed Times: 3740 Hits